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What's The Best Virtual Receptionist For My Needs

Published Jul 04, 24
5 min read


Extremely recommended. We utilized this service for years. Really specialist, very easy to make use of and manage would certainly advise without doubt. The solution offered by OfficeHQ is professional. The backend system is user-friendly and accommodates our business need for overflow calls. Most significantly the drivers are based in Australia. I would certainly advise any kind of local business trying to find an online reception to think about the service provided by OfficeHQ.

As a small company, every brand-new business lead counts. In operation OfficeHQ, we're positive that not one of our useful leads will certainly be missed regardless of the time of day. We enjoy the adaptable solution offering and find it to be an economical means to supply 24/7 function to our customers.

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Would suggest them to others. We have actually partnered with OfficeHQ to offer our callers pleasant receptionists to handle our calls when our team are active, as an actual person is a lot far better to chat to than voicemail we discover! We use their solution for particular project sales lines, the workplace line and mobiles when we are in meetings or onsite primarily.

They gladly and skillfully dealt with most of my telephone calls when we were a little short-staffed. Wonderful service. Thanks. We have actually been using OfficeHQ for a number of years currently. Their service and dependability is essentially foolproof. In our capacity of a health treatment supplier, having all unanswered calls obtained as messages in real-time as e-mails is vital.

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In the start-up phase for my law technique, I decided for a digital function solution to stay clear of the overheads of a full time receptionist. There was some initial uneasiness around whether the configuration would certainly be smooth and whether a high requirement of telephone call experience for my clients could be preserved, yet it's been great.

OfficeHQ have actually made an enormously positive distinction to our business for the past 18 months. They also supply your organization with a phone number and are fantastic for legimitising virtual/online organizations (and obviously others too). I highly suggest them need to you need a part-time function source. As a tiny and nimble group, we do not have capacity to manage brand-new lead telephone call often.

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Calls are answered by pleasant, well-spoken digital assistants and we obtain punctual e-mails including the new phone call information. Has actually been extremely helpful for our little business especially with team taking leave or when they are off sick.

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Our organization runs a very busy phone call centre and we utilize OfficeHQ for call centre overflow to take those calls we're not able to promptly deal with. We have actually found the service to be absolutely seamless with all telephone calls being responded to on an extremely prompt basis with immediate messaging and real-time reporting.

The procedure of establishing up our firms was so simple and the customer service is fantastic. Having actually utilized your solution constantly for 15 years (considering that 2007), OfficeHQ has actually genuinely established the criteria for this sector.

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Price-wise: no various other solution out there comes close! Not a solitary cost increase throughout all this time around. Speak about taking a service for given it truly doesn't get any kind of better than this. Thank you for the years and years of high quality service you have provided my business. 100% recommended a fantastic solution and super-friendly team.

I spoke today with Tori and was very helpful with every little thing! Well done! Consumers commonly certify our service by calling us before they reserve, so it is sales crucial that our phone is constantly addressed properly and quickly. OfficeHQ does that for us when we are remote to the workplace.

That ultimately never ever took place, as the service from the operatives in this company have been so excellent that they have virtually come to be component of the FireCrunch team. The virtually instantaneous relay of customer phone calls by e-mail and message to our field operatives allows us to respond to client queries immediately, plus the kind system established enables direct filling to the FireCrunch CRM with no guidebook transfer needed by FireCrunch.

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OfficeHQ we think about the best at this. What a wonderful business connection. I engaged with OfficeHQ when I began my expert services company in March 2008. It resembled having my own people simply down the passage. I can be anywhere in the globe and be confident an actual person would exist to take a phone call from a customer.

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I highly recommend OfficeHQ. As I relocate into retired life, I am very thankful for the support from the team at OfficeHQ.

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We have actually been utilizing OfficeHQ for over one decade and it's such an incentive to be cost-free of staffing migraines, such as when they call in ill. With OfficeHQ as component of our team, there is constantly somebody readily available to answer phone calls. OfficeHQ makes sure telephone calls to human resources National are addressed 24-hour a day, 365 days a year.

I have been incredibly pleased with their solution over the previous 18 months. We are an extremely hectic genuine estate firm that requires quickly and reliable solution for every one of our phone calls. From taking property queries, to providing details about "open for assessments" to buyers, OfficeHQ has had us covered.

OfficeHQ offers us the capacity to do what we do best, both in the clinic and off-site. virtual receptionist business. We're assured in knowing we'll never ever miss a crucial phone call or potential consultation, all for a portion of the cost of having our own receptionist.

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I could not rank OfficeHQ and their service highly enough. We have actually been functioning with OfficeHQ for over 8 years. We are no longer disrupted with telephone calls, customers' details are taken precisely after that you can choose email or SMS notification.

This is the ideal means to systemise your company so you can move on with what you do best in your organization. We are raving fans! Well done OfficeHQ, we would be lost without you! Stop Sound Windows has been using OfficeHQ for years. It provides us with the comfort that our customers will constantly be chatting to an individual, not a maker.