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What Makes A Great Virtual Assistant Receptionist

Published Jun 15, 24
5 min read


Our solutions can be customised to fit high-volume, high-complexity corporate function demands and we can also produce bespoke remedies. We're prepared to answer your phone FREE for 7 days.

A great deal of companies need their phone calls to be addressed only when they are incapable to take the phone call themselves. If you step out of the office for an hour or your in-house assistant goes to lunch, is on leave or is busy on one more call and you have several calls coming in at the one time.

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In such instances our receptionists will then respond to the phone as if we were in your workplace. You're constantly in control and can unwind recognizing you will certainly never ever miss out on an additional vital phone call again!.

I have actually worked with OfficeHQ for numerous years over a number of various organizations. After having difficulties formerly with another supplier (who were missing out on telephone calls principal wrong), it's been so good to be able to count on prompt, professional call answering.

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My clinical technique has expanded very fast and recently they have actually had the ability to action in and conserve the day when other staff were unwell with Covid. For the degree of service they give, they can never ever be the cheapest out there. Their client service is outstanding and they plainly pride themselves on this.

Running a vibrant legislation practice, there are a great deal of relocating components I need to stress about. Thanks to the steady expertise of OfficeHQ, function services isn't one of them. Over the 10 years I've been with OfficeHQ they have provided only the very best solution I can wish for.

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The solution was incredibly easy to set up and sets you back a fraction of what it would certainly to employ an assistant. We have been with OfficeHQ for a variety of years currently and could not be happier with the service we obtain - best virtual receptionist services. Function is dealt with pleasantly and expertly and we understand our consumers remain in good hands

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My clients and prospective customers have only ever before commented favourably on the answer; I don't think any individual has know it's not my very own reception. They are additionally excellent at stopping telemarketers. For the core purpose of answering phone calls professionally, giving a good impression and precisely taking messages, 5 star.

Phone is never left buzzing or going in a line up. Is always answered by team. We have been making use of OfficeHQ for over 8 years currently. The quantity of time and money we have saved has actually been impressive. Each time I think about just how much it would set you back to employ an assistant full time, I know precisely just how far ahead I am.

This indicates only appropriate phone calls get across me, so I do not obtain disrupted when I'm right in the center of something! We have found making use of OfficeHQ's remote assistant solution very helpful to our firm. It has maximized our personnel to react to customers on our terms, reducing disturbances during the working day and enabling efficient and concise interactions.

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I was worried regarding not being in control of our very own phone calls, however I have been proved incorrect and the solution has surpassed my expectations. I would certainly advise OfficeHQ to anybody thinking about digital services.

Extremely advise (virtual receptionist for doctors). We have used this service for over 2 years I would extremely recommend OfficeHQ to anybody! Especially tradies and launch. Clients like it when their telephone calls are addressed, and OfficeHQ has actually addressed each and every single one for us. OfficeHQ offers us the guarantee that no phone call will certainly be unanswered, which is extremely important for a service-based service.

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I have actually been utilizing OfficeHQ for 16 years. It is essential that my customers can constantly have their calls answered promptly in a professional fashion which produces a fantastic first impression.

We had actually diverted our phones to them whilst overseas. We use this service as a local business owner for when we are away or overseas - receptionist answering calls. They do a remarkable work and I recognize my clients remain in the ideal hands with this solution. We've been utilizing OfficeHQ's digital phone answering solutions for the best part of a years and it's been an ideal way to make certain brand-new customer enquiries are never ever missed out on, as well as successfully taking care of enquiries from jobseekers.

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We never miss out on an organization opportunity but don't have function staffing issues to deal with. I can't tell you how excellent it's been to work with OfficeHQ.

The team has actually called to clear up and boost our procedures to guarantee the finest possible experience for our customers. OfficeHQ were always specialist and just nicest people on the various other end of the line!

We required an option where our call are always addressed on schedule and OfficeHQ have actually been assisting us with these for over five years currently. Extremely satisfied with the service thus far. The worse point for a client is to call an organization and there is no response or the call mosts likely to voicemail.

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As companies we work so hard to advertise our services and we require to be there for the customer when they make a decision to connect. Additionally we are usually on the phone currently with other consumers or busy with other job, so having the telephone call answered by someone else assists us manage things.

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This enables the team to prioritise their time to ensure that when they are returning the phone call they can commit their full interest to this certain customer. We intend to remain with OfficeHQ, are happy for their solutions and would suggest. We use OfficeHQ for our local business, our after-hours phone calls get forwarded to their reception team and it has been only a satisfaction dealing with their reception staff.

We always receive an email with the message within minutes of them taking the phone call. OfficeHQ have addressed our phone calls for a few years, couldn't be better with their professionalism and degree of solution.